Let xbar be the mean fruit weight
z score for mean = (xbar - population mean)/(standard deviation/sqrt(sample size))
trying to find P(473 < xbar < 496)
we standardize the above range to z scores by computing z-score for 473 and 496
P((473-476)/(19/sqrt(11))) < Z < (496-476)/(19/sqrt(11))) =
P(-0.524 < Z < 3.49) =
P(Z < 3.49) - P(Z<-0.524) = 0.9998 - 0.3 = 0.6668