J.R. S. answered 03/30/20
Ph.D. University Professor with 10+ years Tutoring Experience
I'll assume the buffer is NH4Cl and NH3. And I'll assume Kb NH3 = 1.8x10-5. Let's hope so.
10.79 g NH4Cl x 1 mol NH4Cl/53.5 g = 0.202 moles/L = 0.202 M
(20 ml)(12 M) = (1000 ml )(x M) and x = 0.24 M NH3
Using a form of the Henderson Hasselbalch equation for basic buffers...
pOH = pKb + log[salt]/[base]
pKb = -log Kb = -log 1.8x10-5 = 4.74
pOH = 4.74 + log (0.202/0.240)
pOH = 4.74 + log 0.842
pOH = 4.74 + (-0.075)
pOH = 4.67
pH = 14 - 4.67 = 9.33 (differs due to rounding)