James C. answered 10/05/19
Doctoral Candidate (and a Master's) in Statistics With Nine Years Exp.
Since we assume these data are normally distributed in the adult population, you can answer this question by first converting your given scores to a standard normal distribution (that is, a set of z-scores):
x1 = 89,
x2 = 121,
mean(z) = 105,
sigma = 20.
z1 = ( x1 - mean(x) ) / sigma = (89 - 105) / 20 = -0.80, and
z2 = ( x2 - mean(x) ) / sigma = (121 - 105) / 20 = 0.80.
Next, we would like to find the area of standard normal distribution that lies between -0.8 and +0.8.
There are several ways to do this using z-tables in the back of your textbook (or R software). Using a z-table you often have choices between the "body" of the distribution (either the upper- or lower-tail), in which case will come to the same conclusion using subtraction. However, most textbooks also have a section on "the area between mean and z". This is what we will focus on.
Looking at the back of your textbook for the z-table, notice that the area between the mean and z for a z-score of 0.80 = .2881.
You may also notice that your table does not have negative z-scores. Why? Because the positive half of the standard normal distribution is a mirror image of itself; therefore, every z-score with a value less than zero will correspond in analogous values in the positive direction. So to answer your question, you simply add the two areas together:
area for z1 + area for z2 = 0.2881 + 0.2881 = 0.5762.