Hello Susan,
Let X be any variable. Here are some definitions. (In the following definitions, i stands for "initial" and f stands for "final".)
i) Absolute Change (in X) = Xf - Xi
ii) Relative Change = (Xf - Xi)/Xi
The relative change expresses the change in X in relation to the original value of X. It is typically expressed as a fraction or decimal. However, it is often convenient to convert the relative change to the percentage change (by multiplying by 100%). That is,
iii) Percentage Change = [(Xf - Xi)/Xi]·100%
Therefore, the percentage change you require is
Percentage change = [(15.8% - 12.0%)/12.0%]·100%
= 31.7% (rounded to the first decimal place.)
Hope that helps! Let me know if you need any further explanation.
William