A fifth degree polynomial means that the highest number exponent on our variable is 5. Since 1 is a zero with a multiplicity of two, we know that (x-1) is one of our factors, and a "multiplicity of two" means we use it twice to write the factored form of the final polynomial. Therefore, part of our polynomial looks like this:
y = (x-1)2
Likewise, if -2 is the other zero, the corresponding factor is (x+2).
(x-1)2 gives us a leading term of x2, but we need a fifth degree term, with x5. So we'll use (x+2)3 for the next part.
Given the leading coefficient of 3, our polynomial is now:
y = 3(x-1)2(x+2)3
Square that first binomial to get:
y = 3(x2-2x+1)(x+2)3.
And cube the second binomial to get:
y = 3(x2-2x+1)(x3+6x2+12x+8)
Multiply the two polynomials to get:
y = 3(x5+4x4+x3-10x2-4x+8)
And finally, multiply everything by three so the leading coefficient is 3:
y = 3x5+12x4+3x3-30x2-12x+24
...and that's it!
I hope this helps! Also, if you're having trouble with concepts, check with your teacher, or on Khan Academy, or get in touch! The hardest thing about a question like this should be addition and subtraction, not the concepts.