J.R. S. answered 11/14/18
Ph.D. University Professor with 10+ years Tutoring Experience
The difference in solving the two problems is that in the first situation the concentration of OH- ions contributed by the NaOH is so small that the OH- from H2O must be considered. In the 2nd situation, this is not the case.
1.00x10-13 = 10-13M OH-
OH- from H2O = 10-7 M
Considering significant figures, tge pH would be 7.00
1.00x10-2 M NaOH = 1.00x10-2 M OH-
pOH = 2.00
pH = 12.00

J.R. S.
11/14/18
Kyle H.
I understand the second situation, however, I am still confused as to how 7.00 pH is the answer.11/14/18