Mark M. answered 10/19/18
Retired Math prof with teaching and tutoring experience in trig.
Let T be one of the interior angles of the parallelogram that is opposite the shorter diagonal.
By the Law of cosines, 13^2 = 11^2 + 20^2 - 2(11)(20)cosT
cosT = 0.8
T = Arccos(0.8) = 36.8699 degrees
Each of the interior angles of the parallelogram opposite the longer diagonal is supplementary to T.
Let x be the longer diagonal. Then, by the Law of Cosines:
x^2 = 11^2 + 20^2 - 2(11)(20)cos143.13
x^2 = 872.9995
x = 29.55 units