Hi Kate,
A) find the z value
(65 - 64.5)/2.6 = .19
p(z<.19) = .5753
or 57.53%
B) to find the z value using the mean of a sample
z = (mean of sample - mean of population)/(stand dev/√n)
z = (65 - 64.5)/ (2.6/√35) = 1.14
p(z<1.14) = .8729
or 87.29%
hope this helps