Hmmm . . . Let me venture to say that one of these other tutors is correct and the other is incorrect. This word problem (like the ones found in the SAT Math section) is a case of
reading comprehension  reading the problem CAREFULLY!
Let's get started: A square, by definition, has sides of all the same Length. How do you find each Length? Well, since the Area is found by A = L^{2} > √A = L > √16 = 4.
Something else you should know is that a square is essentially made up of 2 Right Triangles that share the same Diagonal. Each of these Right Triangles is a 45°45°90° Triangle. Now, if you memorized the Lengths of a 45°45°90° Triangle (and please do so), you will remember that the Hypothenuse is equal to L√2, when L represents the Length of each side (you can use any variable; You will often see this with "s" for Side).
Hence, L√2 is both your Hypothenuse AND your Diagonal! L=4, as we figured out above, so your Diagonal is 4√2.
But wait!!! You're not done! The question asks for the Square
of your Diagonal!
> (4√2)^{2} > (4)^{2 }(√2)^{2} > 16(2) =
32!!!
It looks like one of them may have misread the question.
2/8/2013

Lalita S.