Marilyn L. answered 04/14/16
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The probability of one not recommending is 9/38
The probability of 2 not recommending is 9/38 x 9/38 or 9/382 = .056
Now the probability of one person "not sure" is 5/38 or .13
The probability that 2 don't recommend and 1 isn't sure is .056 x .13 = .00728 or 7/1000 or to be exact 728/100,000