Azu R.

asked • 07/24/25

I want to get a refund for a couple of the tutors I tried out because they all are backed by the good fit guarantee, but I can't seem to find the place where I can request the refund.

Where is the place I should go on the Wyzant website to get a refund for a tutor?

Susan D.

Hi, please know Ask an Expert is a platform for academic questions. The following Help Center article may be helpful in answering your question: https://support.wyzant.com/hc/en-us/articles/208602136-What-s-the-Good-Fit-Guarantee. If you need any assistance at any time, please contact our Customer Support Team at [email protected] and we will follow up as soon as we can.
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07/24/25

Joseph Z.

On Wyzant, the "Good Fit Guarantee" refund process isn’t something you’ll find as a standard button in your account—it typically involves contacting their support team directly. Here’s what you should do: Log into your Wyzant account. Go to the Help Center (you’ll find the link at the bottom of the website). Search for “Good Fit Guarantee” and click on the article. It will give you a link or directions to submit your request. Alternatively, scroll to the bottom of the Help Center page and click Contact Us → choose Request a Refund as your reason. Fill in the details (tutor name, lesson date, and reason) and submit. If you can’t find the form, you can also email them directly at [email protected] explaining that you’re requesting a Good Fit Guarantee refund for specific lessons. They’ll usually respond within 1–2 business days. Ask ChatGPT
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08/13/25

1 Expert Answer

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Sharon P. answered • 08/22/25

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I did not know they offered that! I wonder if that is available for teachers? I have had contact with students who did not want to study, they just wanted to pay someone to do the tasks for them. I agreed but quoted a million dollars as the cost as I would lose my Ph.D. over writing a paper for a student. They never came through with the funds. LOL. Let me know if you find a way.

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