My Business Tab

Question

The my business tab isn't not showing in order for me to add the session to my calendar

Answer 1

If the "My Business" tab is not showing in your account, preventing you from adding sessions to your calendar, here are some steps you can take to troubleshoot the issue:

1. Check Your Account Type:
2. Ensure that you are logged into the correct account type that has access to the "My Business" tab. Some features may only be available to certain account types.
3. Refresh the Page:
4. Sometimes, simply refreshing the page can resolve display issues. Try reloading the page to see if the tab appears.
5. Clear Browser Cache:
6. Clearing your browser's cache and cookies can help resolve issues related to loading web pages. After clearing the cache, log back into your account.
7. Try a Different Browser:
8. If the issue persists, try accessing your account using a different web browser or device to see if the problem is browser-specific.
9. Update Your Browser:
10. Ensure that your web browser is up to date. An outdated browser may not display all features correctly.
11. Check for Notifications:
12. Look for any notifications or messages from the platform that may explain why the tab is missing or if there are any ongoing issues.
13. Contact Support:
14. If none of the above steps work, consider reaching out to the platform's customer support for assistance. They can provide specific guidance and help resolve any technical issues.
15. Check for Maintenance or Updates:
16. Sometimes, platforms undergo maintenance or updates that can temporarily affect the availability of certain features. Check the platform's website or social media for any announcements regarding maintenance.

By following these steps, you should be able to troubleshoot the issue with the "My Business" tab and add your sessions to the calendar. If the problem persists, contacting customer support is often the best course of action.