Israel J.

asked • 11/02/24

Video Recordings

I just recently started using the video recordings. I understand that I will get 30 days to watch the recordings for free. Will I get notified when that time is up? Will I be able to get an extension? How does that work? I know there will be some videos that I will need to see again.


Respectfully,

Israel

Melanie P.

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11/03/24

1 Expert Answer

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Barry M. answered • 01/01/25

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Hi Israel,


Yes, you can have access to the recording beyond the 30 days - The quickest and easiest way would be to download it. Just navigate to the recording that you want to keep, start it playing so that the file becomes active - you can pause it again right away - Then right-click and you should have an option to "Save Video As."


I hope this helps!


Barry

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