Assuming that each drop is equivalent to approximately 0.05 mL (1 mL/20 drops), adding 3 drops past the equivalence point would mean adding an additional 0.15 mL (3 drops x 0.05 mL/drop).
The actual volume of titrant required is 13.65 mL, but the titration was continued beyond the equivalence point by an additional 0.15 mL. Therefore, the total volume of titrant added would be:
13.65 mL + 0.15 mL = 13.8 mL
The percent error can be calculated as:
| (13.8 mL - 13.65 mL) / 13.65 mL | x 100%
= | 0.15 mL / 13.65 mL | x 100%
= 1.1%
Therefore, going 3 drops past the equivalence point would result in a percent error of approximately 1.1%.