a. Poisson distribution mean = λ = 7 per hour or λ = 21 per three hours
P(X > 10) = 1 - P(X≤ 10)
TI 84
1 - poissoncdf(21, 10) = 0.9937
or
excel
=1 - POISSON.DIST(10,21,TRUE) = 0.9937
b. mean number of arrivals in a four hour period = λ = 7 * 4 = 28
Let me know if you have any questions about this.
Dian