Cynthia S.

asked • 03/02/22

Inquiry about tutoring outcomes

Hello,

I am reaching out because I am curious what my options might be regarding getting a refund for some of my recent tutoring sessions with a computer science tutor. I feel like some of our sessions didn't result in me learning anything or figuring out the presenting problem/question. If anything, the last couple sessions involved me having to figure it out on my own or getting better understandings from my undergraduate teaching assistants.

The tutor was a wonderful and flexible person and I have had beneficial sessions with him before, which is why I have never complained. However, with my most recent experience, I feel like I justify paying for only two hours I spend with the tutor. I am curious what my options are? I am also willing to elaborate more if needed.

Melanie P.

Hi Cynthia, Ask an Expert is a platform for academic questions. Please visit our Help Center at https://support.wyzant.com/hc/en-us, and ask your question. Or let our Customer Support department help you! Contact us at [email protected] and we will follow up as soon as we can.
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03/02/22

Cynthia S.

Thank you. I will make sure to email.
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03/02/22

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