Amber:
Write two equations, one equation based on the number of ounces of solution and the second, the number of ounces of bleach
Let x = ounces of pure bleach added
Let y = ounces of 4% bleach solution
The number of ounces of solution: x + y = 12
The number of ounces of bleach: 100% of x + 4% of y equals 12% of 12
x + y = 12
x + .04y = .12(12)
x + y = 12
x + .04y = 1.44
Subtract the second equation from the first, leaving:
y - .04y = 10.56
.96y = 10.56
Multiply by 100 so 96y = 1056
Divide both sides by 96 so y = 11
If y = 11 ounces of 4% solution, then x = 1 ounce of pure bleach