Microsoft Office 2010 Word not saving?

Question

I create a new file on Word 2010. I type a few words. Then I press Ctrl + S to save it or click on the diskette icon on the toolbar. But Word does not save. Does nothing. When I want to close the file clicking the `X` button of the window, it prompts me if I want to save the changes or not.Then I have uninstall MS Office 2010 and installed MS Office 2013. I wanted to understand if the problem is sourced by wrong configuration and/or settings. But NO! The same problem persists on MS Office 2013 Std too. I have searched for similar problems on Google, but found no helpful solution. I think it is a macro virus but do not know how to overcome it. Attempted the following: - Restarting PC - Deleting `Normal.dot` - Starting in safe mode (`winword /safe`) - Disabling all addons - Cleaning up `c:/temp` - Checking Office activation status (shows valid license) - Checking that default file location in word (`options > save > default file location`) is valid path - Creating a new user account (issue is still present) - Checking the file system with `chkdsk /r` (no effect) Additional details: - OS: Windows 7 x64 pro. Office 2010 - Disk encryption is not used - the issue used to be intermittent for several days. Used to disappear after restart. Now it is permanent. Cannot save documents at all. - `File > Open` and `File > save` actions are also affected (nothing happens when clicked) - The following workaround is valid. Use windows explorer to navigate to directory where you want to save the file. Right click to call context menu. Select `New > Microsoft Word Document`. Document is created. Any changes to this document will be successfully saved.

Answer 1

I know you have checked that the product is correctly registered, but I am almost certain if you look in the Programs and Features section of the Windows Control Panel you will see there is more than one version of Office and/or Word installed (one of them is likely at trial version or a version that says something like Install on Use or Install on Run). You may try removing only the version you do not use. But most likely you will have to uninstall all instances of Microsoft Office and Microsoft applications, reboot and only install the Microsoft Office Products that you want to use and can register.