a. Business model is the same as business strategy
b. Business strategy can be driven by IT strategy
c. An operational-level system would help management answer the following question: what happened to Mr. Dawson’s order?
d. A strategic-level system would help senior management answer the following question: will a new sales office in Rome help our European marketing
e. A CIO works with top management to align IT to business needs
f. Strategic level information systems are more internal focused than external focused
g. Operational level information systems handle day to day details
h. Information systems have a profound impact on management decision making in modern enterprises
i. Enterprise systems (ERPs) combine many applications together into one large system
j. A business process is the same as a business application
k. Porter’s Competitive Force model shows how to improve sales
l. Business strategy is a game plan to win
