I believe Andrew's answer is what the problem is looking for.
WARNING: the following discussion is about the difficulty in making math problem out of the real world.
But, pose the following question: If the room temperature were 0, then what would a 5% drop in temperature be? [.95(0) = 0 degrees]???
Either the 5% is accurate only for a limited range of temperatures (say 50-120 degrees Fahrenheit), or it should be based on the heat energy of the room in which case it should be based on an absolute zero-based scale like Kelvin.
For this problem we should either translate everything to Kelvin or use the Rankine scale (corollary to Kelvin for the Fahrenheit world) where absolute zero is -459.67 (and the size of one degree is the same as in Fahrenheit).
Therefore the room temperature is 531.67 °R (72 °F) and .95(531.67) = 505.08 °R (or 45.42 °F) is where the heat pump would turn on.
If you read this I hope you read it with a smile.