Jordan, it looks like you are not understanding percentages. Remember that "percent" means "for every 100". This means that 72% = 72/100 = .72
We can solve this two different ways. If 72% of 1200 people liked chocolate, then 1200(.72) = 864 people who liked chocolate.
We are asked for how many did not like chocolate, so 1200 - 864 = 336 people.
The 2nd way is to realize that if 72% liked chocolate, then 28% did not, because 100% - 72% = 28%.
1200(.28) = 336.
Bam.