David W. answered 09/15/15
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I am not a lawyer nor a contracts specialist (although I did one time join the NCMA) and do not give legal or contract advice. However, you should have answers to these points:
- Mary made a verbal agreement (with a scope of work and specific remuneration) with Liam and Mike.
- The verbal agreement was not written; it was not signed; it did not have witness' signatures; it was not notarized.
- There was an informal witness who overheard the verbal agreement (and, if she testifies, it reduces the "he said - she said" character of the dispute.
- It is Mary's property and she has the right to stop work on any contract (and thus absorb any penalties) at will.
- Mary's arrangements with Bill's, although very two-faced, and Bill's work to complete painting the house do not enter into the dispute that Liam and Mike have with Mary. Their claim is that they invested time and materials in response to Mary's agreement (overheard by Jane) and Mary refuses to pay them for that. Bill's lower price is also irrelevant as are any T's and C's (like money-back guarantee).
- Mary also had the right to scream at Liam and Mike, but she risks lawsuit if there is defamation or bodily injury or ... (I hope Jane didn't overhear this tantrum).
There is much to consider about "good faith" agreements, written agreements, witnesses, and granting access to property (can Liam and Mike just start painting Mary's house when they are ready?).
Note: there may considerable differences in applicable laws also (if this is not in the U.S., good luck! In the U.S., States have different laws).