Sean G.
asked  10/06/24I emailed a tutor but it doesn't seem to have gone through
I emailed a tutor and it doesn't seem to have gone through. I answered all your questions and it told me to wait for an email but it has never come through. Has my email gone to the tutor?
Why is this so difficult??????
1 Expert Answer
Chrystele L. answered  11/07/24
Native Parisian French Tutor | 10+ Yrs Exp | AP/IB, College & Adults
Hi Sean,
I understand your frustration here. I'm sure your tutor received your email, but it was, I think, lost among others that he received on Wyzant. Unfortunately, the Wyzant app doesn't make it obvious when we receive a new email on our smartphone. Often, the app logs out, and we don't know it.
Try sending a new request or message to this tutor or contacting Wyzant customer service for help.
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Melanie P.
Hi Sean, Ask an Expert is a platform for academic questions. Please visit our Help Center at https://support.wyzant.com/hc/en-us, and ask your question. Or let our Customer Support department help you! Contact us at [email protected] and we will follow up as soon as we can.10/06/24