First and foremost, develop a logical vision and mission for your employees and for the world and communicate that vision and mission so it is understood. Develop a strategic plan that makes sense with attainable goals. Define how you are going to meet those goals and the goals should be well-rounded. There should always be a goal around hiring good staff and also customer service. One thinks "improvement and growth" throughout the entire process. Determine, with the staff, how you will meet those goals. Prepare a budget based on the goals. Develop ways to monitor your goals so that they actually provide you with the information you need to analyze and make good decisions. Know what is going on in your organization and have a finger on the pulse. Know where to go to get good, solid information. Closely monitor the high risk or extremely vital situations. Ensure communication is such that you are given good information and make sure your employees have the information they need to do their jobs. I have seen organizations grow tri-fold with a solid strategic plan.