Unfortunately this is a lot of pencil pushing. You are given 2 solutions one of which is a complex number. Since complex solutions always occur in pairs of conjugates the third solution is 3-3i. I am assuming you mean the first complex solution is 3+3i
To write in factored form we have a(x+3)[x-(3+3i)](x+[3+3i)]
y= a(x+3)(x-3-3i)(x-3+3i) when you multiply out the last 2 terms you get (x^2-6x+18)
so y = a(x+3)(x^2-6x+18) Use the point (-1,172) to solve for a
172 = a( 2)( 1+6+18)
a= 172/50= 86/25
So equation in factored for is y= (86/25)(x+3)(x^2-6x+18)
I will leave it to you to foil the last 2 factors to put this in standard polynomial form