For the x-intercept you need to set y=0 which implies that (x+1)^2=12 and so x+1=sqrt(12) or x+1=-sqrt(12). Hence, there are two x-intercepts at the points (sqrt(12)-1,0) and (-sqrt(12)-1,0).
For the y-intercept you need to set x=0 which implies that (y-2)^2=15 and so y-2=sqrt(15) or y-2=-sqrt(15). Thus, there are two y-intercepts at the points (0,sqrt(15)+2) and (0,-sqrt(15)+2).