Willie B.
asked • 09/17/20Why hasn't my dashboard board been updated by my tutor when I cancelled a lesson? It still shows that I have a lesson.
I cancelled my next lesson with my tutor Amira the day of the first lesson. Please confirm that I will not be charged a cancellation fee. I have already contacted her about it and it is in writing.
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1 Expert Answer
Asmaa A. answered • 12/06/20
Tutor
New to Wyzant
Lifelong Teacher
I assume that she didn't check her Wyzant email on time to approve your request or that you didn't cancel before what she has determined to be cancelation window frame. Hope that things went well with you though!
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Melanie P.
Hi Willie, please know Ask an Expert is a platform for academic questions. Please visit our Help Center at https://support.wyzant.com/hc/en-us, and ask your question. Or let our Customer Support department help you! Contact us at [email protected] and we will follow up as soon as we can.09/17/20