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Willie B.

asked • 09/17/20

Why hasn't my dashboard board been updated by my tutor when I cancelled a lesson? It still shows that I have a lesson.

I cancelled my next lesson with my tutor Amira the day of the first lesson. Please confirm that I will not be charged a cancellation fee. I have already contacted her about it and it is in writing.

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Melanie P.

Hi Willie, please know Ask an Expert is a platform for academic questions. Please visit our Help Center at, and ask your question. Or let our Customer Support department help you! Contact us at and we will follow up as soon as we can.


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