Edward C. answered 02/10/15
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Caltech Grad for math tutoring: Algebra through Calculus
You need to make a list of all the possible sequences of outcomes and then discard the ones that do not satisfy your criteria. But don't worry, since there is a maximum of 4 calls there are only 2^4 = 16 possible outcomes, which are
SSSS SSSN SSNS SSNN
SNSS SNSN SNNS SNNN
NSSS NSSN NSNS NSNN
NNSS NNSN NNNS NNNN
Calls continue until two successive sales are made, so the entire first row collapses to just a single SS. And the first two elements of the third row collapse to NSS.
Calls also stop if two calls result in no sale, so the last two elements of the second row collapse to SNN, the last two elements of the third row collapse to NSN, and the entire fourth row collapses to a single NN. So your allowable outcomes are
SS
SNSS SNSN SNN
NSS NSN
NN
So your sample space consists of the 7 outcomes
{SS,SNSS,SNSN,SNN,NSS,NSN,NN}