a) This part is pretty straightforward. Newton's Second Law of Motion tells us that the acceleration of an object equals the net force acting on the object divided by its mass. We sometimes rearrange the order and write it
Fnet = ma.
Since they told us the mass and acceleration of the glass, we know the net force. Also, keep in mind that the net force has a direction and that it is the same direction as the acceleration (in this case, up).
b) Here we have to assume that the glass is being lifted straight up and that no other forces are acting on the glass besides our hand and the gravitational force of the Earth. With that being the case, we draw a force diagram of the glass and find that we have the force of our hand directed up and the force of gravity directed down. The net force, therefore, is the vector sum of these two forces (assuming up is positive)
Fnet = Fhand - Fg.
Fg = mg, so Fg = (0.2kg)(9.8m/s2) = 1.96N. Substitute our answer to part (a) for Fnet and solve for Fhand. (Be sure to include the direction of the force of the hand on the glass when you give your final answer.)
c) Newton's Third Law of Motion tells us that when object A exerts a force on object B, that object B exerts an equal and opposite force on object A. So, the force of the glass on the hand is equal in magnitude and opposite in direction to the force of the hand on the glass (answer (b)).