 
Mark H. answered  04/17/19
Tutoring in Math and Science at all levels
The basics:
First, the angles are measured from the "normal line", which is the line perpendicular to the surface. Thus, in your example, the angle of incidence is 60 degrees.
Reflection is simply the "mirror image"--thus, if the angle of incidence is 60 degrees, the reflected ray will have an angle relative to the normal of -60 degrees.
For refraction, use Snell's law:
v is the velocity, and n is the refractive index. Look up the index of crown glass using Google.
In the equation, call theta-1 the incoming ray, It is in air, so n(1) =1
Simplifying and rearranging the equation, we get:
sin (theta-2) = sin(60) / n(2)
And then:
theta-2 = arcsin ( sin(60) / n(2) )
More here: https://en.wikipedia.org/wiki/Refraction
 
     
             
                     
                    