Grace, for conic sections, the best thing to do is put the equations into standard form. For a circle standard form is (x - h)^2 + (y - k)^2 = r^2
where (h,k) is the center of the circle and r is the radius of the circle.
So, yes, you want to complete the square for x and y separately, and then pull all the remaining constant terms on the r-side of the equation to find the radius. Note that the center is at (h,k) where the equation is x-h, and y-k, respectively; so you if you have a positive squared term, e.g. x+7, the center's x coordinate is -7. I've provided the completing the square below, but it is fairly straightforward and I would encourage you to do it, and the final answer is provided as well.
Completing the square
x^2 + 4x + _ + y^2 - 6y + _ + 4 = 0
x^2 + 4x + 4 + y^2 - 6y + 9 + 4 -4 - 9 = 0
(x+2)^2 + (y-3)^2 - 9 = 0
(x+2)^2 + (y-3)^2 = 9
(x+2)^2 + (y-3)^2 = 3^2
So Center is at (-2,3).
Now you want to solve this equation for y=0 (x-intercept) and for x=0 (y-intercept). [Thanks Steve]. At y=0,
(x+2)^2 + (-3)^2 = 3^2
(x+2)^2=0
x=-2
At x=0,
(2)^2 + (y-3)^2 = 3^2
(y-3)^2 = 9-4
y=3±√5
Steve S.
04/05/14