Kimberly H.

asked • 02/15/17

How do I cancel seasions

I would like to cancel my lesson for tomm how do I do this?

Melanie P.

Hi Kimberly, please know Ask an Expert is a platform for academic questions. Please visit our Help Center at https://support.wyzant.com/hc/en-us, and ask your question. Or let our Customer Support department help you! Contact us at [email protected] and we will follow up as soon as we can.
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02/15/21

2 Answers By Expert Tutors

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Arturo O. answered • 02/15/17

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If you are a student, contact your tutor immediately through the WyzAnt page.  There will be no cancellation penalty if you notify the tutor within the prescribed time.  Tutors often expect 24 hours notice of cancellation.
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Kimberly H.

There is no way for me to cancel them?
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02/15/17

Arturo O.

Not really.  WyzAnt policy requires that all scheduling be done through the WyzAnt page.  Also, using the WyzAnt page gives you some protection, because it leaves a permanent record (with the time) that you notified you tutor, regardless of whether the tutor reads your message on time or not.  That protects you from having a cancellation penalty fee charged to your account, as long as you sent the notification within the prescribed time limit.  
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02/15/17

Arturo O.

The only other possibility I can think of is that there may be a cancellation link to click on your student WyzAnt page, but I do not know what a student page looks like.  You may also try calling WyzAnt customer support.  Try calling 877-999-2681.
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02/15/17

Tara M.

So just contact tutors through the messaging page to cancel?
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02/15/21

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