Doug C. answered 12/14/15
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If a complex number (2+i) is a root of a polynomial function then so is its conjugate, so add 2-i to the list. If the number "a" is a root, then the polynomial (x-a) is a factor of the polynomial.
So the factored form of the target polynomial looks like this:
[x+4][x-(2+i)][x-(2-i)]
Multiplying these 3 factors together results in f(x) = x3-11x+20.
Perhaps multiplying the binomials containing the conjugates should be the first step (using FOIL).
x2 -x(2-i) -x(2+i) +(2-i)(2+i) = x2-2x+ix -2x -ix +4 -i2 = x2 -4x +5
Now multiply that trinomial by (x+4) to get one of the infinitely many polynomials that has the indicated 3 roots.