Divide both sides by 3 to get the coefficient of x2 to equal 1.
x2 - (5/3)x - (1/12) = 0
Add 1/12 to both sides.
x2 - (5/3)x = 1/12
Take half of -5/3, square that number, and then add that number to both sides.
x2 - (5/3)x + (25/36) = (1/12) + (25/36)
The left hand side can now be factored as a perfect square (hence the name "complete the square")
[x - 5/6]2 = 28/36
Take the square root of both sides and solve for x.
x - 5/6 = ±(2√7)/6
x = (5 ± 2√7)/6