DANIEL M.
asked • 01/24/25RE: Messaging Feature
Good morning,
I clicked on the "Messages" tab, and all I am getting is the colored squares keep going around and around. Not sure if the issue starts on your end or mine
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1 Expert Answer
That could be a connection issue. Possibly, if your network was down or if their server was down that could happen. If you check with other users that would give you a good idea if they are having the same problem. When I attempt to look at messages, I can see the most recent messages I have posted and received.
Charles
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Susan D.
Hi, please know Ask an Expert is a platform for academic questions. The following Help Center article may be helpful in answering your question: https://support.wyzant.com/hc/en-us/articles/4436980529172-Wyzant-Platform-Troubleshooting-Tips. If you need any assistance at any time, please contact our Customer Support Team at [email protected] and we will follow up as soon as we can.01/27/25