Assuming you meant h(t) = 2t2 - t then for question (a) the net change is h(8) - h(3)
h(8) = 2(8)2 - (8) = 120
h(3) = 2(3)2 - (3) = 15
So the net change in value is 120 - 15 = 105
The average rate of change is the slope between the two points (3, 15) and (8, 120) = (120 - 15)/(8 - 3) = 105/5 = 21