 
Arturo O. answered  11/16/19
Experienced Physics Teacher for Physics Tutoring
In order to have real coefficients, the complex conjugates of complex zeros must also be zeros. Therefore, your 4 zeros are
i
-i
3i
-3i
The polynomial is
f(x) = A(x - i)(x + i)(x - 3i)(x + 3i),
where A is real and A ≠ 0.
f(x) = A(x2 + 1)(x2 + 9)
Now set
f(-1) = 20,
plug in x = -1, evaluate, and get the value of A. You should be able to finish from here.
 
     
             
                     
                    