Thomas R. answered 05/02/18
Tutor
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Over 25 years of experience and a sense of humor about math
Basic stuff, and you won't need much help with this one.
Z = (X - μ) / σ
X = 5
μ = 11
σ = 4
Z = (5 - 11) / 4 = (-6)/4 = -3/2 or -1.5
Z = (5 - 11) / 4 = (-6)/4 = -3/2 or -1.5
See? No biggie...at least until the book confuses you on the Central Limit Theorem...