Laurynn, I hope I can still help!
First, since we have a vertex, (h,k), we can plug in what we have, also using the other given point.
y = a(x - h)2 + k
-20 = a(0 -(-3))2 + 16
-20 = 9a + 16
-36 = 9a
a = -4
Now, we take our a of -4 and plug it in again. We know that y = 0 along the x-axis, but we need to find the x's to go with!
0 = -4(x - (-3))2 + 16
-16 = -4(x - (-3))2
4 = (x - (-3))2
2 = x + 3
x = -1
-2 = x + 3
x = -5
So, our x-intercepts are (-1,0) and (-5,0).
Bam.