A∪B = A union B is the set of all elements that are in A or in B or in both sets
A∩B = A intersect B is the set of elements that A and B have in common
So, A∪B = {x l -2 ≤ x ≤ 2 or 3 < x < 11}
= [-2, 2] ∪ (3, 11)
A∩B = {x l -2 ≤ x ≤ 2 and 3 < x < 11} = { }= the empty set