When submitting an insurance prior authorization request pre-service, what is the Department of Labor turnaround time?

Question

The Dept of Labor turnaround time (TAT) is the timeframe in which a determination must be made on an authorization request.

A pre-service request is placed prior to a service such as procedures, diagnostics, or facility admissions.

Post service would require a retro authorization request to be made, and would change the expected turnaround time.

Answer 1

Dept of Labor TAT pre-service is 15 days. This timeframe resets with every new action such as requesting additional clinical info.