My laptop won't connect to the Wi-Fi or internet. How can I fix this?

Question

If you are having a hard time getting connected to the internet and have exhausted the normal troubleshooting process, I can help you with this problem. This process works especially well at hotels or Wi-Fi locations that you don't use often. (Make sure that you are trying to connect to a trusted Wi-Fi network first!)

Answer 1

Click on the windows logo (Start Menu) button in the bottom left corner of the screen.

In the 'Search' box type :

cmd

Press the 'Enter' key.

When the black window opens the Command Prompt then type :

ipconfig /flushdns

Press 'Enter' key.

(screen will say 'Sucessfully flushed the DNS resolver cache)

Type :

ipconfig /release

Press 'Enter' key.

(Wait until cursor is blinking again then move to next step).

Type :

ipconfig /renew

Press 'Enter' key.

(Close the black DOS Command Prompt window)

Try to connect to the Wi-Fi network again and open your internet browser (Microsoft Edge, Firefox, etc)

Press F5 key.

Check ☑ the box on the network terms and conditions page.

Click 'Connect' etc.

Enjoy!