This is a rate problem. The key idea is that rates add.
Kelsi's rate is 1report/3 hrs , Ashley's ratie is 1report/4 hrs. So the combined rate is 1/3 + 1/4 = 7/12 report/hr.
The time required, T, when multiplied by the rate (7/12) will equal one report. So
(7/12) T = 1 and T = 12/7 hrs.