Here is one way of solving this problem...it may not be the way you were expected to solve it.
Darw a figure!
Assume Bert is standing at the origin (0,0). The line of elevation has the equation y = x tan 24 degree 10'.
Alain is standing at the point (8.4,0) and the equation for his line of elevation is
y = (x - 8.4) tan 47 degrees 40'.
If you set these two expressions for y = to each other and solve for x, you will have the abscissa of the perpendicular from the balloon to the ground.
Plug the value of x into Bert's equation and you will have the altitude of the balloon.