This is not hard to solve but writing out the solution may be tricky.
You need to draw a figure.
When the riders are 16.5 m above the center of the Ferris wheel, they will be 34 m above the ride entrance and therefore 38 m above the ground.
On your figure draw the diameter from the entrance point (the line between 12 and 6 on a clock).
The point where the riders are 16.5 m above the ground is about 11 o'clock.
Draw the radius to that point and then the line parallel to the diameter between 12 and 6; the length of this line must be 16.5 m in order for the riders to be high enough.
In the small triangle call θ the angle at the apex of the triangle; θ = arc cos (16.5/17.5) = 19.46°.
Therefore during an angle of 38.92° (from approximately 11 o'clock to 1 o'clock) the riders are above 38 m.
Thus for 38.92/360 of every 6 minutes the riders are above 38 meters; this amounts to above .64 minutes of each cycle.

Arthur D.
09/30/18