Kyle M. answered 09/13/14
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Word problems require you to find the question & convert it into math symbols. Many students have difficulty with this, so don't feel bad about it. All it takes is some logical thinking, some discernment, a little stubbornness or cleverness, and plenty of practice. You can definitely improve by working problems all the time. There are no wrong answers - only learning experiences!
Always try to find WHAT it IS asking, what it's NOT ASKING, and how you might represent words & phrases using math symbols. Then sift through the problem to find what you need & how to represent it, and ignore what you don't need.
Because the numbers in this problem are unknown, we use variables to represent them. In this case, we're dealing with "a number", which we can call x or a or z (doesn't matter). Let's use x. The other number is "20 less than" that, so we call it x-20. Make sense?
Now, multiply them:
x(x-20)=x•x + x•-20
= x^2 + -20x
= x^2 - 20x
x^2 is the same as saying "x squared". Many devices don't allow us to write superscript.
I hope that helps!