a. Only 470 people of the surveyed drivers used GPS more than 20 times.
The probability is
P(sed the GPS system more than 20 times)=470/10,000
=0.047=4.7%.
b. Using GPS no more than 10 times is divided into three categories - no used, 1-5 and 6-10 uses. We add the number of people for each of these answers and divide by the total number of responses, 10000.
Number of people used GPS no more than 10 times = 1382+2350+2010=5742.
P(used the GPS system no more than 10 times) =5742/10000
=0.5742=57.42%≈57%.