Doug C. answered 12/18/15
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f'(x) = 4x3 - 16x
When f' = 0 we have critical numbers -2, 0, 2.
The 2nd derivative test requires plugging the critical numbers into the 2nd derivative.
f''(x) = 12x2 - 16
f''(-2) = 32 > 0 => there is a relative min at -2.
Same for f''(2).
f''(0) = -16 < 0 => relative max at 0
f(0) = -4, so rel max is (0,-4).
f(-2) = -20 so rel min at (-2,-20)
Ditto for f(2).