Richard M. answered 1d
Third-Year Harvard Law School Student and Experienced Test Prep Tutor
Factoring is basically a shortcut -- if you have a sufficiently "nice" quadratic expression, you can find the solution(s) much more quickly and easily than with the quadratic formula. But, if you can't figure out a way to factor the expression, you can always use the quadratic formula to get the answer instead (it's always guaranteed to give you the right answer as long as you plug everything in correctly).
Take the equation x2 + 5x + 6 = 0 for example. To factor the expression on the left, you want to try to think of two numbers that add up to 5 (the coefficient for the x term) and multiply to 6 (the constant term). The two numbers you're looking for turn out to be 2 and 3 (2 + 3 = 5, and 2*3 = 6). So, the equation becomes (x + 2)(x + 3) = 0, meaning the solution are x = -2 and x = -3. Way simpler than using the quadratic formula.
But now let's say you're asked to solve x2 - x - 1 = 0. You need to think of two numbers that add up to -1 (the coefficient for the x term) and also multiply to -1 (the constant term). That's actually pretty hard. In this situation, when you can't come up with a way to factor the quadratic expression, you have to resort to either the quadratic formula or completing the square. If you plug everything into the quadratic formula, you get x = x = 1/2 ± √5/2 as the solution.