Gary Scott L.
asked 03/29/23screen sharing difficulty
I just had a lesson but couldn't get the screen share to work. Normally I've just pressed "share screen", but this time it gave me the option of share screen or share window. Neither one allowed the tutor to see my screen. He either saw a black screen or he saw my camera.
On the tutorial I noticed that there was a share entire screen option, but mine didn't give that. help!
we rescheduled today. thank you in advance.
1 Expert Answer
Madeline B. answered 10/04/24
Business Consultant: Design, Marketing, Strategy, Data, & Presentation
Here are the five most common steps to troubleshoot screen sharing issues:
1. Check your Permissions
- Verify that the application has the necessary permissions to access your screen. This is often found in system settings.
2. Restart the Application/ Browser or Computer
- Close and reopen the screen sharing application to refresh its settings.
3. Check Your Internet Connection
- Ensure your internet connection is stable and functioning properly.
4. Update the Application
- Make sure you are using the latest version of the application, as updates often fix bugs and improve functionality.
5. Restart Your Device
- Restart your computer or device to clear any temporary issues affecting the screen sharing feature.
These steps usually address the most common problems encountered during screen sharing.
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Susan D.
Hi Gary, Ask an Expert is a platform for academic questions. Please visit our Help Center at https://support.wyzant.com/hc/en-us, and ask your question. Or let our Customer Support department help you! Contact us at [email protected] and we will follow up as soon as we can.03/29/23